Dylan Black.
Chief Operating Officer
As Chief Operating Officer at MAIA Technology, Dylan is responsible for product strategy, innovation and ongoing client service and support. He combines deep technical expertise with a practical understanding of the operational challenges facing investment managers.
Dylan leads MAIA’s product vision, focusing on new capabilities, improved user experience and the application of emerging technologies, including AI and intelligent automation, to simplify operations and help clients scale more effectively.
He also oversees business-as-usual service delivery, ensuring MAIA maintains the high standards of responsiveness, reliability and partnership that underpin its client relationships.
“Best-in-class support goes beyond resolving issues quickly. It is about building genuine partnerships, understanding our clients’ businesses and taking ownership of their success. We want our clients to see MAIA as an extension of their own team, continually looking for ways to help them operate more effectively.”
